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SAP C_THINK1_02 certification program revolves around five essential points that include empathy, problem definition, ideation, prototyping, and testing. SAP Certified Associate - Design Thinking certification program is designed for professionals who are involved in business and IT, including product managers, business analysts, solution architects, and UI/UX designers. By becoming an SAP Certified Associate in Design Thinking, professionals can advance their careers and open up new opportunities in the field.
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SAP Certified Associate - Design Thinking Sample Questions (Q78-Q83):
NEW QUESTION # 78
An insight is NOT just reporting what you heard in the conversation, but insteadis a
______________________that identifies a customer need and explains why.
Note: There are 1 correct answers to this question.
- A. Confidence
- B. Expertise
- C. Statement
Answer: C
NEW QUESTION # 79
What is the recommended practice when running an interview for empathy? Note: There is 1 correct answer to this question.
- A. Ask binary questions
- B. Suggest answers
- C. Encourage stories
- D. Ask long questions
Answer: C
Explanation:
Empathy interviews are a cornerstone of SAP Design Thinking, aiming to deeply understand users' experiences, emotions, and motivations. Here's why the correct answer is C:
* Encourage stories (C):Stories provide rich, contextual insights into users' lives and challenges. SAP emphasizes that encouraging users to share personal anecdotes reveals underlying needs and pain points that might not surface through direct questioning.
Incorrect Options:
* A. Suggest answers:Suggesting answers biases the interview and limits authentic responses. SAP advises against leading questions or suggestions.
* B. Ask long questions:Long questions can confuse participants and dilute the focus of the conversation. SAP recommends concise, open-ended questions.
* D. Ask binary questions:Binary questions (yes/no) limit the depth of responses. SAP encourages open- ended questions to elicit detailed feedback.
NEW QUESTION # 80
What is inspiration (Emphasize), Ideation (Create), Implementation (test)?
Note: There are 1correct answers to this question.
- A. Funky prototyping
- B. Lego-based prototyping
- C. 3 design thinking processes ideas
- D. Iterate ideation phase
Answer: C
NEW QUESTION # 81
What software is a good practice to support virtual workshops? Note: There are 2 correct Answers to this question.
- A. MS Teams
- B. MS Excel
- C. MS PowerPoint
- D. Mural
Answer: A,D
NEW QUESTION # 82
Referring to the Blue Ocean Strategy, what are elements of the REICC technique? Note: There are 3 correct answers to this question.
- A. Enhance
- B. Consume.
- C. Increase
- D. Combine
- E. Reduce
Answer: C,D,E
Explanation:
The REICC technique is derived from the Blue Ocean Strategy, which focuses on creating new market spaces ("blue oceans") by innovating and differentiating offerings. REICC stands forRaise, Eliminate, Increase, Combine, and Create, and it helps teams rethink their products or services strategically. Here's why the correct answers are A, D, and E:
* Combine (A):Combining elements involves integrating features, processes, or ideas to create new value. SAP Consulting often uses this technique to explore synergies and uncover innovative solutions.
* Reduce (D):Reducing elements involves identifying aspects of a product or service that can be minimized or simplified. This helps teams focus on what truly matters and eliminate unnecessary complexity.
* Increase (E):Increasing elements involves enhancing features or attributes that add significant value to users. SAP emphasizes amplifying strengths to differentiate offerings and meet user needs more effectively.
Incorrect Options:
* B. Consume:"Consume" is not part of the REICC framework. It does not align with the strategic actions outlined in the Blue Ocean Strategy.
* C. Enhance:While "enhance" might sound similar to "increase," it is not a specific element of the REICC technique. The correct term is "increase."
NEW QUESTION # 83
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